📩 Contact Us

General Inquiry

We’re here to help with any questions you may have about your order, our products, or upcoming releases. For order updates or shipping issues, please include your order number in your message, and please use the same email you used to place your order.

Email: horizondiecast@gmail.com

Standard Customer Service Hours:

Monday to Friday — 12:00 PM to 7:00 PM (Eastern Time)

Note: We receive a high volume of inquiries. Please allow 3 to 5 business days for a response. Thank you for your patience.

Wholesale Inquiry

For wholesale accounts, dealer applications, bulk purchases, or distribution inquiries, please contact horizondiecast@gmail.com, and you will be transfer to our wholesale team.

Looking for a Specific Model?

If you’re searching for a particular diecast model that you don’t see on our site, feel free to send us a message with as much detail as possible (manufacturer, brand, scale, color, year, etc.). We’ll do our best to help you locate it or provide information on upcoming availability.